Never Miss a Customer Call Again.
An AI receptionist that answers your calls using only your approved information.
Custom setups available.
Why CallWatch AI saves you moneyCall coverage without adding another employee.
- Your receptionist never takes sick leave.
- Pay no employee benefits for software.
- Skip payroll for a dedicated receptionist.
- Avoid recruiting costs when employees leave.
- Avoid retraining a new receptionist repeatedly.
- Choose predictable plans with clear allowances.
You still provide and update your business information. Savings depend on your staffing needs and usage; plan allowances and any add-ons apply.
Coverage when you need itAfter hours, holidays, lunch breaks, and busy periods.
- Answer business calls 24/7, including holidays.
- Cover calls during lunch and vacations.
- Handle several incoming calls at once.
- Keep your existing business phone number.
- Choose when your backup receptionist answers.
- Transfer configured calls to your team.
Forwarding, an active line, and remaining plan allowance are required. Concurrent calls remain subject to provider capacity. Transfers depend on your team being available.
A better caller experienceA welcoming voice that reflects your business.
- Welcome callers with friendly, consistent greetings.
- Answer questions using approved website information.
- Customize responses to match your brand.
- Choose a calm, professional receptionist voice.
- Resolve common questions during the first call.
- Select your receptionist’s preferred supported language.
Test your selected voice and language before going live. Unanswered questions are captured for follow-up; not every issue can be resolved during a call.
Simpler appointment schedulingLess back-and-forth, with your calendar rules respected.
- Book appointments using your connected calendar.
- Offer times based on your availability.
- Let callers request appointment changes easily.
- Set appointment lengths and advance notice.
- Collect requests when booking needs approval.
Connect a supported Google or Outlook calendar for live availability. Without a connection, CallWatch AI collects appointment requests for your team to review.
More breathing room for your teamFocus on your staff, customers, and the job.
- Give your staff fewer phone interruptions.
- Protect focused work on the jobsite.
- Relieve front desk pressure during peaks.
- Take breaks with call backup available.
- Give your team more breathing room.
- Support a healthier work and life balance.
Use CallWatch AI as backup or routine call coverage. Your team stays responsible for follow-up and calls that need a person.
Useful call data, all togetherKnow who called, what they needed, and what comes next.
- Review every captured lead in one place.
- Read summaries before returning customer calls.
- Revisit details through recordings and transcripts.
- Identify common questions from call records.
- Keep appointment requests organized for follow-up.
- See how much allowance remains available.
Review the call details in your dashboard and lead summaries by email. Check important details before making commitments to customers.
How CallWatch AI helps your company growStay responsive as more opportunities come your way.
- Capture opportunities outside your usual hours.
- Give more callers a helpful response.
- Follow up faster with organized leads.
- Make your small team feel responsive.
- Upgrade capacity without hiring another receptionist.
- Keep service consistent as inquiries increase.
Choose a higher-capacity plan when you need more minutes. CallWatch AI helps you capture opportunities; it does not guarantee sales or business growth.
Every Unanswered Call Could Be Your Next Customer.
A caller who reaches voicemail rarely leaves one, and almost never calls back a second time.
Most people are working down a list. The business that answers is usually the business that gets the job.
When hours, pricing or service areas are described differently on every call, callers hesitate.
CallWatch AI answers 24/7, handles multiple calls at once, and shares your approved information consistently, so more opportunities can become customers.
Caller · ChurchI'm thinking about visiting Sunday. What time is the service, and where do I park?
A warm welcome for first-time visitors
Caller · Electrical companyI'm driving right now, but could I schedule an electrician for the kitchen lights?
Hands-free appointment requestCaller · Roofing companyI think my roof has hail damage. Can someone look?
Roof inspectionCaller · Plumbing companyThere's water under my kitchen sink. Can you help?
Service requestCaller · HVAC companyCould I schedule an AC tune-up for Thursday?
Appointment schedulingCaller · Cleaning companyIt's Alex Morgan. My number is 202-555-0148.
Capturing contact detailsFictional conversations. Appointment booking follows your plan and scheduling rules.
Test your CallWatch receptionist.
Give us a few basic details to try your receptionist for free. No credit card required.
Enter your business website and contact information to create your receptionist. No detailed questionnaire to get started.
Connect Google or Outlook and set appointment rules, or skip directly to your dashboard. You can set up scheduling later.
Call your assigned number as a customer. Review the answers and connect your business line when you’re ready.
Built for the Calls Your Business Gets
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What to Expect When CallWatch AI Answers
A customer calls your business line.
In your business name, with your approved information.
Name, number, and what the caller needs.
The write-up reaches you by text and email.
Frequently Asked Questions
Can I keep my existing business number?
Yes. You keep the number your customers already have and forward it to your CallWatch AI line — all the time, after hours, or only when you cannot pick up.
Can I still answer calls myself?
Always. Forwarding is yours to turn on and off, and you can have CallWatch AI answer only the calls you do not reach first.
Does CallWatch AI answer every call or only missed and after-hours calls?
That is your choice. Some businesses forward everything, others only after hours, weekends and overflow.
Will callers know they are speaking with AI?
If a caller asks, your receptionist says plainly that it is your business's virtual receptionist. It never claims to be a person.
What happens if CallWatch AI does not know an answer?
It says it will have someone follow up, takes the caller's details and the question, and sends it to you rather than guessing.
Can it transfer urgent calls to a real person?
Yes, call transfers are included on every plan, including Free. You define what counts as urgent, and those calls are transferred to the number you choose instead of becoming a message.
Can it schedule, reschedule or cancel appointments?
Yes, calendar booking is included on every plan, including Free. Connect your Google or Outlook calendar and it works from the availability, durations and notice periods you set.
How is my AI receptionist trained?
From your website, the setup questions you answer, and anything you add later — notes, price lists or documents. Nothing goes live until you approve it.
Can I approve and change what it says?
Yes. Your greeting, voice, personality, answers and knowledge are all editable in your portal, and changes take effect when you save.
How long does setup take?
We prepare your receptionist for you. Most businesses review it, request changes and go live within a few days.
Can I test it before going live?
Yes. Hear a voice example before signing up, then test your configured receptionist before forwarding business calls.
Is there a Free plan without a credit card?
Yes. 10 calls or 15 minutes each calendar month, whichever comes first. No credit card required. Free calls are up to 2 minutes each. Your dashboard, lead capture, calendar booking, and call transfers are included. You choose when to upgrade.
What happens after a paid plan’s 7-day free trial?
Basic is $99/month for 100 minutes, Starter is $199/month for 300 minutes, Growth is $399/month for 1,000 minutes, and High Volume is $699/month for 2,500 minutes. Paid plans are not charged until the trial ends, and you can cancel any time from your portal. The Free plan has no subscription charge.
Are calls recorded and are transcripts available?
Yes. Recordings, transcripts and summaries are in your dashboard next to each call and lead.
How is caller and business information protected?
Calls and details are stored encrypted, only your approved information is shared with callers, and your data is never sold.
What happens if several people call at once?
Every call is answered. There is no hold queue and no busy signal, however many callers arrive at the same time.
Does it work with my carrier or phone system?
Yes, with any carrier or phone system that can forward calls, which is effectively all of them.
More Calls Handled. More Opportunities Captured. Less to Worry About.
Your business stays responsive and consistent, even when you cannot answer.